Shipping policy

Shipping Policy

Last Updated: 07/26/2026

Thank you for shopping with It's Like Butter Baby. We appreciate your support and are committed to providing luxurious, handcrafted products made with care and attention to detail.

Processing Time

Each order is handcrafted with care. Most orders are processed and shipped within 1–2 business days. Delivery times begin once your package has been shipped.

During sales, holidays, new product launches, or periods of high order volume, processing may take an additional 1–2 business days.

Orders are processed Monday through Friday, excluding weekends and holidays.

Once your order has been prepared and packaged, you will receive a shipping confirmation email with tracking information.

Shipping Rates & Delivery

Shipping options and rates are calculated at checkout based on your selected shipping method and order weight.

Shipping Options

  • Economy Shipping (5–8 Business Days)
  • Standard Shipping (3–5 Business Days)
  • FREE Standard Shipping on qualifying orders of $60 or more

Delivery times are estimates provided by the shipping carrier and begin after your order has been shipped.

While we strive to ensure timely delivery, It's Like Butter Baby is not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Natural disasters
  • Holidays
  • Incorrect shipping addresses provided by customers
  • Other circumstances beyond our control

Local Delivery & Pickup

Local delivery and pickup options may be available for select areas.

Availability, delivery dates, and pickup locations will be communicated at the time of purchase.

Heat-Sensitive Products

Our body butters are handcrafted with natural ingredients and whipped to create their signature light, luxurious texture.

Because our products are heat-sensitive, they may soften or melt if exposed to:

  • High temperatures
  • Direct sunlight
  • Hot mailboxes
  • Vehicles
  • Outdoor delivery conditions

Melting does not affect the quality, performance, or safety of the product. However, the whipped texture may change permanently.

During the warmer months, we recommend having your package delivered to a location where it can be brought indoors promptly after delivery to help preserve the whipped texture of your body butter.

We also encourage customers to monitor their tracking information and retrieve packages as soon as possible after delivery.

It's Like Butter Baby is not responsible for products that soften or melt due to heat exposure after delivery.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If an incorrect address is entered:

  • Additional shipping charges may apply.
  • Delivery delays may occur.
  • We are not responsible for packages delivered to incorrectly provided addresses.

Lost or Stolen Packages

Once a package has been marked as Delivered by the shipping carrier, responsibility for the package transfers to the customer.

It's Like Butter Baby is not responsible for lost, stolen, or missing packages after delivery has been confirmed by the shipping carrier.

If you believe your package has been lost in transit, please contact the shipping carrier first, then reach out to us if additional assistance is needed.

Damaged Packages

If your order arrives damaged, please contact us within 3 days of delivery and include:

  • Your order number
  • Photos of the shipping box
  • Photos of the damaged product(s)

We will review your claim and work with you to determine an appropriate resolution.

Contact Us

If you have any questions about shipping or your order, please contact us:

It's Like Butter Baby
Website: itslikebutterbaby.com
Email: support@itslikebutterbaby.com

Thank you for supporting our family-owned small business. Every order means the world to us, and we're honored to be a part of your self-care journey.

It's Like Butter Baby
Add a little butter to your skin. You'll thank me later.